Website Tracking Policy

1. Introduction

This Website Tracking Policy explains how Doctor Lead uses cookies, analytics tools, tracking technologies, and similar technologies when you visit our website or use our services.

This Policy should be read together with our Privacy Policy.

2. Information We Track

We may collect information regarding how visitors and users interact with our website and platform, including:

• page views;
• navigation activity;
• feature usage;
• session activity;
• device and browser information;
• referral sources;
• performance metrics;
• error logs and diagnostics.

This information helps us improve performance, reliability, security, and user experience.

3. Cookies and Local Storage

Doctor Lead uses cookies, local storage, and similar technologies to:

• maintain user sessions;
• remember preferences;
• improve functionality;
• enhance security;
• analyse website performance.

Certain cookies are essential for the operation of the website and cannot be disabled.

4. Analytics and Usage Monitoring

We may use analytics, monitoring, and reporting tools to better understand website and platform usage.

These tools may collect information such as:

• IP addresses;
• browser type;
• operating system;
• device information;
• pages visited;
• session duration;
• interaction events.

Analytics data helps us improve the Service and identify technical issues.

5. Communication and Engagement Tracking

Where permitted by applicable law, communications sent through Doctor Lead may include technologies that measure engagement, such as opens, clicks, responses, delivery events, and related activity.

This information may be used to support platform functionality, improve campaign performance, maintain service quality, and provide reporting features.

6. Third-Party Providers

Doctor Lead may use trusted third-party providers for analytics, monitoring, communication delivery, hosting, security, and operational support.

These providers may receive information necessary to perform services on our behalf.

7. Your Choices

Most browsers allow you to manage cookies through browser settings.

You may choose to block or delete certain cookies; however, doing so may affect the functionality, performance, or availability of parts of the Service.

8. Data Retention

Tracking and analytics information is retained only for as long as reasonably necessary to provide the Service, improve platform performance, maintain security, comply with legal obligations, and resolve disputes.

Data may be deleted, anonymised, or aggregated when no longer required.

9. Changes to this Policy

Doctor Lead may update this Website Tracking Policy from time to time.

Updated versions will be published on our website with a revised effective date.

10. Contact Us

If you have questions regarding this Website Tracking Policy, please contact:

Email: support@doctorlead.io
Website: www.doctorlead.io